Calendar Features
|
Login Authority
User's Priviledges Vary with Login Authority
|
|
|
Admin View |
|
Technician View |
|
Customer View |
Add Event (AE)
|
|
|
|
|
|
|
|
Modify Event (ME) |
|
|
|
|
|
|
|
Delete Event (DE) |
|
|
|
|
|
|
|
AE, ME, DE Limited by Configuration Rules
|
|
|
|
|
|
|
|
Update Contract Employee Database
|
|
|
|
|
|
|
|
Create Management Reports (Screen or Excel)
|
|
|
|
|
|
|
|
Display Technician Schedules |
|
|
|
|
|
|
|
Manage Technician Unavailability |
|
|
|
|
|
|
|
Admin Functions (Add Users, Change Passwords, etc.)
|
|
|
|
|
|
|
|
Add Post Event Notes Including Supplies Used and Time on Job |
|
|
|
|
|
|
|
Add "Post Event Confirmation" Flag to Confirm Event Took Place
|
|
|
|
|
|
|
|
Configure Calendar to Alert and Send Text Messages to Tech Cellphone
|
|
|
|
|
|
|
|
Events View Limited to Locations Set by Administrator
|
|
|
|
|
|
|
|
1 User gets "send Urgent Message" if he tries to modify an event in the past, or within n days before the event as set by Admin; this feature sends email to Admin.
2 Technician preferences are configurable. In one preference set, Tech's can update the event record with time and supplies used. This information is used as a direct front-end to a payroll service and customer invoicing system.Tech's see only their own events.
3 Technician sees any event he is assigned to as Tech or as Coordinator. However, Tech may post new events only to those Locations authorized in set up by Admin.
|