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Calendar Features
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Login Authority
User's Priviledges Vary with Login Authority
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Admin View  |
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Technician View  |
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Customer View  |
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Add Event (AE)
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Modify Event (ME)  |
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Delete Event (DE)  |
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AE, ME, DE Limited by Configuration Rules
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Update Contract Employee Database
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Create Management Reports (Screen or Excel)
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Display Technician Schedules  |
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Manage Technician Unavailability  |
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Admin Functions (Add Users, Change Passwords, etc.)
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Add Post Event Notes Including Supplies Used and Time on Job  |
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Add "Post Event Confirmation" Flag to Confirm Event Took Place
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Configure Calendar to Alert and Send Text Messages to Tech Cellphone
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Events View Limited to Locations Set by Administrator
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1 User gets "send Urgent Message" if he tries to modify an event in the past, or within n days before the event as set by Admin; this feature sends email to Admin.
2 Technician preferences are configurable. In one preference set, Tech's can update the event record with time and supplies used. This information is used as a direct front-end to a payroll service and customer invoicing system.Tech's see only their own events.
3 Technician sees any event he is assigned to as Tech or as Coordinator. However, Tech may post new events only to those Locations authorized in set up by Admin.
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